Your enterprise clients might know they need an in-building wireless (IBW) solution, but because of the recent explosion in IBW technologies, it is nearly impossible for them to keep with all the different options or chose the best one for their space without your expertise. Your clients might not know the latest names of the available solutions, acronyms or capabilities. By helping to translate your customer expectations and needs into the best fitting solution, CommScope and Accu-Tech can help you and your customers find the ideal IBW solution.
Translating Client Expectations
Building owners look at their IBW priorities list through the broad lens of what they expect from the end solution. When they ask for simplicity, scalability and flexibility, they’re thinking of how those abstract ideas will play out in the day-to-day. By asking what specifically the client expects or needs from the solution, you will get a better idea of what IBW solution will best fit their situation.
When they ask for simplicity, do they mean a system that:
• Is easy to install, optimize and operate
• Requires less specialized cable and specialized labor
• Combines wired and wireless networks into one infrastructure
When they ask for scalability, do they mean a system that:
• Can add capacity quickly—even to additional floors
• Supports emerging technologies and new IP devices
• Can keep up with demand for capacity and speed
When they ask for flexibility, do they mean a system that:
• Supports multiple operators, multiple technologies and multiple bands
• Offers real future-proofing against emerging technologies
Help Clients Understand the Various Paths to IBW
Your clients already know the value of IBW and once you understand their expectations, it's time to figure out which solution will best fit your client's needs. By helping your client understand their options based on facility size, capacity, if the solution will need to extend outdoors, and if the solution will need to handle a single or multiple technologies, you can present to them the best possible IBW solution.
Use this handy IBW Guide to address your client's expectations and help them understand the differences between small cell, DAS and UWI technologies. You'll find the best solution to fit their space and be able to explain it in a way that addresses all of their concerns. Download the guide by clicking below:
For more information on CommScope's IBW and ION-E solutions or any other inquiries, please contact your local Accu-Tech IBW representative today.