Great Lakes Case & Cabinet (GLCC) has been around for over 30 years, which means there are a lot of layers to their work, their culture and their people. On average, their manufacturing facility processes half a million pounds of material per month, and with the addition of new end users and OEM accounts, manufacturing has increased 20% each year over the last 10 years. While they have grown and expanded, the values they hold dear and the quality of their products have stayed the same. Here are ten things you may not know about GLCC:
- All GLCC metal products are American-made. They are designed and manufactured in Northwest, PA and assembled in one of their three warehouses across the US.
- They keep their warehouse stocked for fast, efficient delivery. There are currently 1,700 GLCC products available in their warehouse, including accessories, enclosures, racks and wall mounts. But in reality, there are an infinite amount of GLCC products available, due to their ability to customize any order.
- Customization is the name of the game. They don't believe in one-size-fits-all solutions. Instead, they work with customers to customize products to meet your specific needs. Since 2001, GLCC has designed over 11,921 custom products.
- They know how to track. All GLCC enclosures, wall mounts and racks contain a serial number to allow them to know exactly what was ordered, including any accessories they installed, and where they were located. If a replacement part or additional item is needed, you just need to call in with your serial number. It also helps GLCC ensure all future products are compatible with what the customer currently has deployed.
- The average GLCC employee has been with the company for 11 years and 2 months.
- President and co-founder Carrie Lowther can often be found assisting sales and technical support when we’re short-handed or just extremely busy.
- They believe in going the extra mile. While other product lines throughout the industry only receive periodic article inspection, 100% of their NEMA 4 and NEMA 4x enclosures are tested in an onsite testing lab at the manufacturing facility. This ensures the product is free of leaks that could be damaging or hazardous to equipment inside the enclosure.
- Their manufacturing facility is responsive and flexible. They have automated machinery and an extensive material handling system to help you save time and money in the long run.
- They work with dedicated carriers to deliver your product safely. And if damage does occur, all it takes is a single call to their customer service line, and they'll issue a replacement or repair.
- Their customer service and technical support lines are available from 8AM to 8PM EST, so you can always talk to a GLCC employee to learn more about their solutions.